Is Upwork Worth It in 2025? A Freelancer’s Honest Review After 4 Years

I paid Upwork over $5,000 in fees last year. And guess what? I’m not even mad about it.

As a matter of fact, I’m about to tell you why I’ll happily keep paying these fees in 2025 and beyond. But before you think you have lost your mind, let me share what four years of freelancing on this platform has taught me.

(advertisement)

With nearly four years of working on Upwork as a freelancer, I have come across many opinions, good and bad, about the platform. Some people just love the freedom and global scope it provides, while others do not appreciate the premises, fees and the competitiveness of the market.

But here’s the thing—despite the critics, I really do enjoy the work on Upwork. And even more so if you are thinking about jumping into the freelancing bandwagon, I reckon whatever I want to share here is quite necessary.

Wait! What is Upwork?

As Upwork.com advertises, it is a “hub where businesses and independent professionals can connect and collaborate remotely”. It allows finding different types of specialists in writing, design, programming, marketing and more. Because freelancers can submit proposals for projects and be hired by clients, they can work from home at their desired time. Upwork takes care of the contracts, allows users to make payments, and provides dedicated collaboration features, thus simplifying the experience for both the freelancers and the clients who want to pay and get the job done fast and safely.

Upwork screenshot

Flexibility: The Greatest Liberation

Allow me to begin with what I particularly detest about Upwork: the lack of flexibility. If you are anything like me, the prospect of being mad to an office from 9 to 5 hours is less appetizing. Upwork empowers me to perform my duties whenever and wherever I see fit. With all my work-related tasks to handle, having a coffee in quite a busy café in Lisbon, or lying on the tranquil Sri Lankan coast is all possible for me. I only require my laptop computer and a good Wi-Fi connection.

Such a capacity and the privileges that come with it are priceless. This implies that I am now able to organize my day around my life, and not inverse as it was the case in the past. Want to go out with a friend for a long lunch? Bearable. Do you want to visit the local fresh market for some groceries? Simple. The ability to self-manage my working hours has improved my work experience a great deal and this is something I could never do in a conventional job.

Global Opportunities at Your Fingertips

I think the other reason and probably my favorite feature of Upwork is the fact that there are so many opportunities. It does not only bind you to local clients but attempts to seek and get clients from other countries as well. Be it a writer, a designer, a developer, a marketer, or any other service provider, there is a job available for everyone. Such a worldwide outreach means that I never run out of choices, and I can pick the projects that excite me the most.

Also the breadth of my work experience enables me to craft a portfolio that cuts across various industries and cultures. It has bestowed upon me a level of experience that I highly doubt I could have acquired from any other sources. As well as dealing with international clients makes It interesting and novel as all the time one has to do different things and no two projects are ever the same!

Security and Peace of Mind

Few features of Upwork are appreciated more such as security provided. Working through the platform makes you feel that you are not just another independent contractor trying to survive in the wilderness called the remote work environment. Knowing that my hard work will be rewarded in due time and that any troubles can be resolved quickly makes me much more relaxed. I can concentrate on providing a good and timely service free from concerns about order payment or even the invoice status.

The 20% Fee: The Cost of Doing Business

Now, let’s address the elephant in the room: Upwork’s fees. That’s Right, I’m talking about Upwork fees for freelancers. Yes, the platform does take a 20% cut on all you earn from a client. Not particularly convenient, especially for beginners. But then the way I see the whole issue is different once again: the fees paid to the platform are quite reasonable for everything it offers me. Oh yes, there are two sides to this coin.

Consider it this way – apart from exploring the site, I am active. Where else can I regularly receive orders for work that I can perform from any part of the world, when I wish? Upwork deals with all the nitty-gritty details, handles contracts and payments, and offers a platform where customers are ready to pay for services. All this has a catch, right?

Make It Work for You

Upwork isn’t perfect, and like any platform, it has its challenges. As is the case with any platform, there are also disadvantages here. I mean, the barriers to entry are quite strict, and getting your first couple of gigs may take quite a bit of effort. But once you find your groove, Upwork can be an incredible platform to build a thriving freelance career.

For those willing to put in the effort, Upwork offers something that’s increasingly rare in today’s world: the freedom to work on your own terms. Yes, there’s a fee, but I view it as an investment in my career and lifestyle. If freedom, security, and global opportunities are what you’re after, then Upwork is more than worth it.

So, if you’re on the fence about Upwork, consider this: where else can you find work that lets you live your life exactly how you want? For me, the answer is clear—and it’s why I’ll keep coming back to Upwork, fee and all.

Still on the fence about Upwork? I get it – I was there too. If you want to know more about my experience or get some insider tips that I’ve learned the hard way, reach out to me here. I love helping fellow freelancers succeed on the platform, and I’m always up for sharing what’s worked (and what hasn’t) in my Upwork journey.

Ramon.

(advertisement)

4 Comments

  1. isaac February 19, 2025 at 10:51 am

    I signed up for UpWork to be a freelancer artist, I see several opportunities that interest me. However, it mentions to purchase Connects. This is the part where I began to doubt this. If assuming correctly, I need to buy connects in order to apply for freelance jobs? Does the company not already take 20% of what you make?

    Speaking of which, how are you paid? I am positive you don’t provide personal bank info to anyone on there

    Reply
    1. Ramon Stoppelenburg - Site Author February 19, 2025 at 10:52 am

      Upwork does use a system of “Connects” that you need to use in order to bid on jobs. The number of Connects required varies based on the complexity and pay rate of the job. You get a bunch of them when you just sign up and if you have a complete profile, you also get a bonus of them per month. 

      I sometimes spend a dozen of dollars on them per month. It allows me to just propose to those jobs that really fit me.

      Upwork does take a percentage of your earnings, yes. But that’s also my security for being paid weekly (!) and I don’t ever have to hassle with clients over payments and conditions. I work when a milestone has been activated or a contract is made.

      As for how you get paid, Upwork offers a variety of payment methods, including PayPal, Payoneer, and direct bank transfer. You only enter this once, so Upwork pays you. Clients pay Upwork to pay you in the end. No client ever sees your banking information online. That’s also a protection thing. You never have to invoice a client either. 

      Reply
  2. Jerry J February 19, 2025 at 11:43 am

    Last year 2024, I was only able to land one job. Indexing a game manual using microsoft word although I have been sending proposals as a technical writer right and left. Is the market getting that competitive or am I doing something wrong. I have a top rated badge, my portolio is overflowing, my qualifications are impeccable, I have a video on my profile. I guess the competition is just too much.

    Please share your opinion and maybe some suggestions. And thanks for sharing your time.

    Reply
    1. Ramon Stoppelenburg - Site Author February 19, 2025 at 11:44 am

      It sounds like you’re doing all the right things in terms of qualifications, portfolio, and profile optimization! That’s great, and it shows you’re committed to getting noticed on Upwork. But yes, the competition in freelancing can definitely feel tough, especially in technical writing where there are a lot of talented professionals.

      Here are a few suggestions that might help boost your chances:

      Refine Your Proposals: Even with a strong portfolio, proposals need to be tailored to each job. Take time to truly understand the client’s needs and highlight specific experience you have related to the task. Show how you can solve their problem, not just how you’re qualified. Clients read the first two lines and decide then if they want to read more.

      Be Strategic with Your Niche: Sometimes, broad categories can lead to a lot of competition. If you specialize even more (e.g., game manuals, medical writing, or tech documentation for certain industries), it might help you stand out more. People are often willing to pay more for specialized knowledge.

      Leverage Client Feedback: Since you’re Top Rated, use that to your advantage. Be sure to ask satisfied clients for testimonials, or better yet, referrals to other potential clients. Social proof is powerful!

      Keep Your Profile Active and Engaging: Regularly update your profile and ensure it reflects your most recent work. An active profile can increase your visibility.

      Timing and Patience: The freelancing world can sometimes require more patience. Keep applying, keep improving your proposals, and stay visible.

      Competition is real, but with persistence and continuous tweaking of your approach, you can definitely see the results you’re hoping for. Keep at it!

      Good luck, Jerry! You’ve got the right mindset.

      Reply

Leave A Comment

Your email address will not be published. Required fields are marked *